Help
Answers before you book
How pricing, scheduling, and service options actually work.
Common questions
- How is the price decided?
- Each core package has a set price for your vehicle type. A larger vehicle takes more time and product, so it has its own price rather than a surcharge stacked on a sedan rate.
- What is the difference between mobile and shop service?
- Mobile means an eligible professional comes to your location. Shop means the vehicle goes to a professional facility. Most core packages can be done either way, and some work is better suited to a facility.
- Which services can I book without a quote?
- The four core packages — Express Clean, Quick Refresh, Deluxe Detail, and Full Rejuvenation — are self-bookable. Ceramic coating, paint correction, and other specialty work are quoted first.
- Can I change or cancel an appointment?
- Yes. Changes made 24 or more hours before the appointment are free. Later changes follow the published cancellation policy.
- Do I need an account?
- You can browse services and pricing without one. An account lets you save vehicles, keep service history, and move through booking faster.
About Detail Reserve
Detail Reserve is a managed marketplace for professional vehicle care, starting in Southwest Florida. Detailing has been an informal business for a long time: unclear pricing, inconsistent standards, and no record of what was done. We are building the parts that make it dependable — qualified professionals, published pricing for your actual vehicle, documented service, and a platform that stands behind the transaction.
Contact
Email us at support@thedetailreserve.com. Include your vehicle and what you are trying to do, and a person will read it. Phone support is not open yet, so we are not listing a number we cannot answer.
If you already have an account, start at your account. For policy details, see the cancellation policy.